The tourist complaint in our province will be accepted unify
Shandong Commercial Daily
at the same time will improve the ticket price of scenic spots in Ji'nan news (reporter Ren Xiufang) yesterday morning, the province carried out the implementation of " The People's Republic of China tourism law television conference was held in Ji'nan. Vice governor Ji Ji Qi attended and spoke. In his speech, he pointed out that we should do a good job in the treatment of tourist complaints, establish a unified reception mechanism for tourist complaints and establish a mechanism of interdepartmental transfer to ensure that there are results in the protection of tourism consumption.
in accordance with the existing administrative regulations, local laws and regulations and the regulations of the Department of tourism is not entirely consistent with the "tourism law", before the implementation of the tourism law, the relevant parties should do a good job of revising and linking up as soon as possible. At the same time, we should speed up the establishment and improvement of relevant work system and work procedures, including the hearing system for the increase of ticket prices in scenic spots, the supervision and inspection system of the tourism market, and the system of complaints against illegal and improper conduct, and so on, which should be formulated and published to ensure the effective implementation of the tourism law.
season emphasizes that the introduction of "tourism law" provides an important legal weapon for dealing with all kinds of disorder and solving all kinds of illegal problems in tourism management. We should crack down on the illegal acts of inducing, tricking consumers, forcing shopping, and so on. It is necessary to do a good job of dealing with tourist complaints and establishing a unified reception mechanism for tourist complaints. Through the integration of complaints and admissibility institutions and the establishment of inter departmental transfer mechanism, it is necessary to ensure the landing and results of the tourism consumption.
according to Yu Chong, director of Shandong Tourism Bureau, Shandong is currently drafting "opinions on further accelerating tourism development".
it is understood that at present, the tourism industry in our province is in a critical period of transformation and development. In 2012, total tourism revenue reached about 450000000000 yuan, up 21%, the proportion of GDP reached 9%, equivalent to 22.6% of service value added, and the contribution rate of local finance and taxation exceeded 8%. It has become the strategic pillar industry of our province economy. In recent years, the number of tourists in our province has been increasing. Last year, the total number of tourists was over 400 million, and the number of tourists in many cities reached 5 times that of the permanent residents.