Re: @ Jinan: "Xiao Bai hotline" changed the number of draft water problem 968133! New number new move "Ji'nan water APP" line

This year is the twenty-second year of the establishment of Ji'nan water white hotline. Although the age is growing, Xiao Bai's consciousness and motivation for serving the people have never decreased. In order to facilitate the public's memory, increase the number of hotline and upgrade the hotline reception rate, the Ji'nan water white hotline number has been upgraded to 968133 since June 20th. The original 82612319 number and line service, gradually transition.
the number is changing, and the pursuit of quality service remains unchanged. At present, Xiao Bai hot line carries out 7 x 24 x 365 operation mode, all year free and 24 hours of information consultation, failure reporting, complaint and suggestion, customer satisfaction survey and customer demand survey. From the telephone hotline, to the website media, and to the WeChat micro-blog, the water supply service is extended completely. The small white hotline has a three-dimensional service platform from single to multi line, from plane to three-dimensional, from passive to active. The volume of telephone service reaches 300 thousand.
reporter learned that, relying on the intelligent water service platform, Ji'nan water service group expanded the service and management function of the hotline. It was set up to 28 seats from the original 16 seats. At most, 36 outside calls could be realized, with the movement of the work list, the scene visualization, the automatic upgrade of the work list, the automatic location of the user calls and the big data. Based on the analysis of the Internet technology, such as big screen real-time display, Xiao Bai hotline is built into a water service hotline command center to improve the technical management measures of the quality service system in an all-round way.
new move
Ji'nan water APP comes to the water, it knows
new number is online, and the new water act of Ji'nan is followed.