Ji'nan to carry out the tourism market regulation action in spring to help visitors to have a safe spring outing
reporter Zhang Shuai
spring spring, the green wild fairyland, is a good time to go and admire the flowers. In order to make the traveler's journey safer, more comfortable and more comfortable, the Ji'nan Municipal Tourism Development Commission, in response to the deployment of the National Tourism Administration and the provincial Travel Development Commission, carried out a three month spring action in the city from March to May for a comprehensive renovation of the tourism market order.
"awesome tour schedule, the two month busy
one goal is clear: to combat illegal and illegal activities that disrupt the order of the tourist market according to law, to purify the tourism market environment, to protect the legitimate rights and interests of tourists and tourism enterprises, to establish the social orientation of good faith and civilized tourism, and to create a healthy and orderly development environment for the development of the tourism industry in our city.
two stages are being carried out: the first ten days of March to the end of April, focusing on key issues, according to the complaint clues, key lines and key enterprises, the investigation and investigation of enterprises are not soft, resolutely punished and exposed. Encourage enterprises to commit themselves independently and operate in good faith. Organize laws, regulations and civilized tourism publicity activities.
in from May 1st to 30th, with the supervision and administration of cases, we should strengthen the efforts to investigate the typical cases, publish the typical cases of illegal violations, guide the public opinion, create a favorable social atmosphere and continuously improve the quality of tourism service.
Four "strict" 14 travel agencies have been treated with the combination of the combination of centralized regulation and special cleaning, the combination of regional cooperation and county interaction, and the combination of administrative supervision and social supervision. The key task of
is four "strict". First, crack down on the unauthorized operation of travel agency business, and focus on cleaning up the market players without qualified travel agents. Two, strictly regulate the signing of travel contracts, focusing on travel agencies do not enter into standardized travel contracts with tourists to clean up. Three, we must strictly guard against false advertising campaigns, and focus on cleaning up travel agencies' false advertising messages, soliciting and misleading consumers. Four, it is strictly prohibited to organize tourism activities at "unreasonable low prices", focusing on the travel agencies' activities of organizing tourism activities at "unreasonable low prices".
up to now, the Municipal Tourism Bureau and the head of the outbound travel agency have organized the city's travel supervision conference to deploy the work of "spring action" and tourism safety. Supervise and inspect some counties' spring action. Some cities in the joint capital city group economic circle tourism enforcement cooperation have launched joint regional enforcement actions. A sample survey of tourist satisfaction was conducted on the service quality of outbound travel agencies in the whole city. So far, 14 travel agencies have been ordered to make corrections.
spring tour "5 reminding" welcome to be "woodpecker"
next step, the City Tourism Development Commission will continue to strengthen the regulation of the tourism market order, on the basis of strengthening the advisory service activities of consumer rights protection, caravan propaganda activities of laws and regulations, civilized tourism aspiration to serve community activities, "tourism" The social surveillance activities of woodpeckers. Welcome to join the team of "touring woodpeckers".
here, the LDC has prepared five tips for tourists to enjoy the trip.
1. Travel safety should pay attention to
pay close attention to weather forecast issued by meteorological department, understand the weather situation of tourist destinations in time, especially the safety precautions, reasonable arrangement of travel time and route before traveling and self-help tour, and follow the tour guide or leader. Safety remind that outbound tourism should remain calm in emergencies and contact local police and Chinese embassies and consulates in time.
two, travel choice to see
choose to take part in the travel agency organization, it is necessary to see whether the qualification of the travel agency is legitimate; the tourists choosing the online registration should see whether the travel agency website has the business operation license of the travel agency; when signing the travel contract, we should see the content of the contract and then sign and confirm it; choose the choice of the contract. When choosing tourism products, we must see if there is any false propaganda, especially to guard against ultra low price tourism products, and guard against the trap of "unreasonable low price travel".
three, travel shopping should be cautious
for tourists who want to buy local features in the tourist destination, you can get some information on the Internet before you go on the trip, see what local special products, the general price level, and so on, so as to compare the tourist shopping. Don't believe in selling the "villager" style, so as to avoid falling into trap traps and buying goods with high quality and high price. Shopping abroad should be particularly prudent, not to recommend expensive items, especially jewellery, to avoid impulsive consumption of fake and inferior goods, and to spend "big head money". If you need to buy valuables, you should choose a qualified and reputable shopping mall and keep your shopping invoices or receipts.
four, tourism civilization should set up
in the journey, stop the noise, litter, spitting, disregard of smoking signs, disregard of the prohibition of photographing signs, random queue cutting, destruction of cultural relics, and waste of food, and respect for order, hygiene, environmental protection and public facilities. The cultural and customs of tourist destinations are the propagators and practitioners of civilized tourism.
five, tourist complaints should be reasonable
tourists should maintain personal right, while insisting on rational demands and rational rights, if the service quality disputes are encountered, such as flight delay, grade standard reduction, reduction of tour items and other service quality disputes, it should be treated calmly, avoid excessive words and deeds, and cause an expansion of the situation. Tourists should take good care of the photos and the relevant evidence of food and lodging. In case of disputes, they can call the "12301" of the National Tourism Administration and the "12345" of our city in time for consultation or complaint.