Hundreds of people in Ji'nan cancelled the $3000 tour from Korea, only two hundred or three hundred.
author Li Yongming Cui Lei
with the Middle East respiratory syndrome (MERS) continued to spread in South Korea, many Chinese tourists have cancelled the trip to Korea. There are many disputes arising between travel agencies and tourists. As a result of the MERS retreat, is it a force majeure? The calculation of reunion fee deductions and liquidated damages?
the citizens reflect
two hundred or three hundred
3000 yuan for the cancellation of the trip to Korea by MERS. Recently, Ji'nan citizen Lin Lin (the pseudonym) tells about his own experience. In mid May, she signed a contract with a travel agency and planned to travel to Korea in early June. The tour fee was 3000 yuan per person. In May 28th, she inquired about the travel schedule of the travel agency. In the afternoon, there were some news about Korea's "Middle East respiratory syndrome (MERS)". Later, more and more information about this area, she and her family were very worried.
seeing that the date of travel is getting closer and closer, she found a travel agency and proposed a withdrawal. In this regard, the travel agency said that the retreat can be, but because it is too close to the actual travel, many fees such as tickets, visas, accommodation and so on have been produced, they have to deduct the costs. The final result is that Lin Lin and his family only returned two hundred or three hundred yuan each. "Is it not a force majeure because of MRES's withdrawal? How exactly is the deduction? How much is it deducted?" she wondered.
the experience of the citizen is not an example. In recent days, Jiangsu, Jiangxi and many other places have come to the Korean tourist group. There are media reports in Nanjing that there are thousands of tourists who want to withdraw from the group.
Travel Agency
Ji'nan 10 days a hundred people returned to the country in June or 100 thousand people canceled
the two days of the trip to Korea, and journalists asked many travel agencies and online travel websites in their citizenship. A Ji'nan travel agency official said, "from June 3rd to now, only one of our families has more than 100 tourists to withdraw." In the Shandong market to do a relatively large scale of Korean and Japanese travel, Shandong Tour International Travel Agency Co., Ltd. related responsible person said, "conservative estimates, in June because of the MERS proposed to retreat to Ji'nan tourists, hundreds of people should be."
it is reported that the South Korean Tourism Development Bureau (ROK) said in June 7th that more than twenty thousand foreign tourists have cancelled the trip to Korea since the outbreak of the outbreak. Among the foreign tourists to Korea, Chinese tourists are the most tourists. In 2014, Chinese tourists to South Korea exceeded 6 million for the first time. Chinese tourists to the capital Seoul are close to 500 thousand passengers per month. After the outbreak of the MERS epidemic, the cancellation rate of China's travel to Korea has risen to about 20%. According to this trend, as many as 100 thousand people have cancelled their trip to Korea in June.
travel to South Korea to travel to the South Korea is a big head. For example, some travel agencies do not receive the entry and exit notice from the State Tourism Bureau and the South Korean side, indicating that it will be issued on the set date. If the tourists worry about the outbreaks, it will be dealt with according to the personal breach of contract, and the related expenses will be deducted.
how to calculate this cost? At present, many travel agencies are implementing the 2014 group outbound tourism contract launched by the National Tourism Administration. The contract stipulates that the traveler will deduct the contract within 30 days before the start of the journey, and deduct the necessary expenses according to the following standards: 29 to 15 days before the start of the trip, from the first 14 to the 7 days of the total amount of travel expenses, according to the 20% from 6 to 4 of the total travel cost, from 50% before the total of the total travel cost to the 30 day, and on the day of 1, according to the travel expenses. The total 60% starts on the day, according to the total tourism cost of 70%.
the head of a travel agency, Japan and South Korea said, the cost of the tourist group, mainly by the aircraft tickets, visa fees, to cover the land over there including accommodation, travel vehicles and other costs, this is not the travel agency itself some service fees. The cost of air tickets can account for half of the total cost, or even 70% to 80%. "The airplane has to be booked ahead of time. Our jargon is called occupying. Generally speaking, in advance of a thirteenth or four day period, we can negotiate with the airline to reduce the cost. However, some tickets came out 5 days to 7 days in advance. After the tickets were released, the airline did not give back to the travel agencies, and the travel agencies could not return to tourists. The official said that visa, accommodation and so on are also the same nature.
but if it belongs to force majeure, it is calculated that force majeure not only has the right of exemption from tourists, but also to travel agencies. If
the original title: 10 days in Ji'nan, the number of hundreds of people to cancel 3000 yuan in the Korean tour is only two hundred or three hundred of the force majeure, whether the travel agency or the tourist can voluntarily cancel the original contract, the liability for breach of contract will no longer be paid. It should be noted that it is not that after force majeure, a full refund will be made. Because if there is a real cost, tourists and travel agencies are needed to negotiate. Some travel agencies believe that, with the proof of "force majeure", they can better negotiate with flights, hotels, etc. to get more expenses and help tourists minimize the loss.
5%
6 to 4 days before the start of the travel cost before the start of the travel cost,
by the 50%
travel cost of the total travel cost. 3 to 1 days before
on the day of 60%
on the day of travel costs 70%
if the travel costs are cancelled due to force majeure?
in theory, the breach of contract can no longer be paid. If the actual cost occurs, it is necessary for both sides to negotiate. Travel agencies can take the "force majeure" proof, negotiate with flights, hotels and so on, and strive to refund more fees. Related news Ji'nan confirmed two MERS fixed-point medical treatment hospital
reporter learned from the Ji'nan Municipal Health Planning Committee that Ji'nan started the prevention and emergency preparedness of the Middle East respiratory syndrome, determined the city infectious disease hospital and the central hospital as the fixed-point treatment hospital, and all the two and above hospitals in the city were all started and strengthened. Heat outpatient department. At the same time, relevant personnel of CDC have participated in the training of new coronavirus detection by the national unified organization.