申请退回yahoo域名自动续费的流程
首先,要写一封信给yahoo域名客服部门要求退款,yahoo域名客服部门的正确邮箱地址是:
Ysb-billing@cc.yahoo-inc.com,信发出后,你就会收到了客服的回信,回信如下:
[quote]Hello,
Thank you for contacting Yahoo!Small Business Support. Please cancel
your Domains account for xxxx.comwith the steps included in this
email.
We need to verify your Yahoo! ID to speak in more detail about your
refund request.
After cancelling your account, reply directly to this email with your
Yahoo! ID verification details foryour Yahoo! ID, waterif and domain
name,xxxxx.com:
Two of the following:
* ZIP Code
* Alternate Email Address
* Billing Address
* Date of Birth
One of the following:
* The answer to the secret question related to your Yahoo! ID:
xxxxxxxxx
or
* Last 8 digits of the credit card used to bill your account
* Credit card type
The information above will help us to get all the necessary verification
in order to assist you as quickly as possible. Please ensure that all
fields have been answered to the best of your ability.
For your reference, here are the cancellation steps:
Visit:
http://smallbusiness.yahoo.com/
Hover over the Access Your Account button at the top right corner of
this page.
Click the Small Business link thatappears
Login with your Yahoo! ID and password
Click the Cancel Plan link for the account you wish to cancel
Confirm each step
Print your cancellation confirmation for your records
Thank you again for contacting Yahoo! Small Business Support. If you
need further assistance, please do not hesitate to contact us again.
Regards,
Ligaya
Yahoo! Small Business Support[/quote]按照他的要求,需要做几件事情:
1.登陆smallbusiness,删除域名(cancel plan)
2.回复这封邮件,将他要求的那些内容进行答复,以便客服核查你的身份,其中依次包括域名注册时的邮编、替代邮箱、地址、出生日期、找回密码的秘密问题、信用卡的后八位,还有信用卡的类型(MASTERCARD OR VISA)
回复后,你就会收到客服的新邮件:
[quote]Hello,
Thank you for replying to Yahoo! Small Business Support with your Yahoo!
ID verification details.
Please be advised we have issued a courtesy refund for your last charge
of $34.95 back to your Master Card ending in 8557. Please allow 3-5
business days for the refund process to complete.[/quote]就可以看到已经同意退款,款项将在3-5个工作日内到账。
至此,就只有等待了!